.feedback-modal-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background-color:#000000b3;display:flex;justify-content:center;align-items:center;z-index:1000;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px)}.feedback-modal{background:linear-gradient(135deg,#1a1a2e,#16213e);border-radius:16px;padding:0;width:90%;max-width:500px;max-height:90vh;overflow-y:auto;box-shadow:0 20px 40px #0000004d;border:1px solid rgba(255,255,255,.1)}.feedback-modal-header{display:flex;justify-content:space-between;align-items:center;padding:24px 24px 16px;border-bottom:1px solid rgba(255,255,255,.1)}.feedback-modal-header h2{color:#fff;margin:0;font-size:1.5rem;font-weight:600}.close-button{background:none;border:none;color:#fff;font-size:28px;cursor:pointer;padding:0;width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:50%;transition:background-color .2s ease}.close-button:hover{background-color:#ffffff1a}.feedback-form{padding:24px}.rating-section{margin-bottom:24px}.rating-section label{display:block;color:#fff;margin-bottom:12px;font-weight:500;font-size:1.1rem}.star-rating{display:flex;gap:8px;margin-bottom:8px}.star{background:none;border:none;font-size:32px;color:#444;cursor:pointer;transition:all .2s ease;padding:4px;border-radius:4px}.star:hover{color:gold;transform:scale(1.1)}.star.active{color:gold;text-shadow:0 0 10px rgba(255,215,0,.5)}.rating-labels{display:flex;justify-content:space-between;font-size:.9rem;color:#888}.rating-labels span.active{color:gold;font-weight:500}.category-section,.message-section{margin-bottom:24px}.category-section label,.message-section label{display:block;color:#fff;margin-bottom:8px;font-weight:500}.category-section select,.message-section textarea{width:100%;padding:12px;border:1px solid rgba(255,255,255,.2);border-radius:8px;background-color:#ffffff0d;color:#fff;font-size:1rem;transition:border-color .2s ease;box-sizing:border-box}.category-section select:focus,.message-section textarea:focus{outline:none;border-color:#4a9eff;box-shadow:0 0 0 3px #4a9eff1a}.category-section select option{background-color:#1a1a2e;color:#fff}.message-section textarea{resize:vertical;min-height:100px;font-family:inherit}.message-section textarea::placeholder{color:#888}.feedback-actions{display:flex;gap:12px;justify-content:flex-end}.cancel-button,.submit-button{padding:12px 24px;border:none;border-radius:8px;font-size:1rem;font-weight:500;cursor:pointer;transition:all .2s ease}.cancel-button{background-color:transparent;color:#fff;border:1px solid rgba(255,255,255,.3)}.cancel-button:hover:not(:disabled){background-color:#ffffff1a;border-color:#ffffff80}.submit-button{background:linear-gradient(135deg,#4a9eff,#06c);color:#fff;box-shadow:0 4px 12px #4a9eff4d}.submit-button:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 6px 16px #4a9eff66}.submit-button:disabled,.cancel-button:disabled{opacity:.5;cursor:not-allowed;transform:none}@media(max-width:600px){.feedback-modal{width:95%;margin:20px}.feedback-modal-header,.feedback-form{padding:20px}.feedback-actions{flex-direction:column}.cancel-button,.submit-button{width:100%}}.feedback-dashboard{padding:24px;background:linear-gradient(135deg,#0f0f23,#1a1a2e);min-height:100vh;color:#fff}.dashboard-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:32px}.dashboard-header h2{color:#fff;margin:0;font-size:2rem;font-weight:600}.refresh-button{background:linear-gradient(135deg,#4a9eff,#06c);color:#fff;border:none;padding:12px 20px;border-radius:8px;font-size:1rem;cursor:pointer;transition:all .2s ease;box-shadow:0 4px 12px #4a9eff4d}.refresh-button:hover{transform:translateY(-2px);box-shadow:0 6px 16px #4a9eff66}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:20px;margin-bottom:32px}.stat-card{background:#ffffff0d;border:1px solid rgba(255,255,255,.1);border-radius:12px;padding:24px;text-align:center;transition:transform .2s ease}.stat-card:hover{transform:translateY(-4px);background:#ffffff14}.stat-number{font-size:2.5rem;font-weight:700;color:#4a9eff;margin-bottom:8px}.stat-label{color:#ccc;font-size:1rem;font-weight:500}.filters{display:flex;gap:16px;margin-bottom:32px;flex-wrap:wrap}.filters select{padding:12px 16px;border:1px solid rgba(255,255,255,.2);border-radius:8px;background-color:#ffffff0d;color:#fff;font-size:1rem;min-width:180px}.filters select:focus{outline:none;border-color:#4a9eff;box-shadow:0 0 0 3px #4a9eff1a}.filters select option{background-color:#1a1a2e;color:#fff}.feedbacks-list{display:flex;flex-direction:column;gap:20px}.feedback-card{background:#ffffff0d;border:1px solid rgba(255,255,255,.1);border-radius:12px;padding:24px;transition:all .2s ease}.feedback-card:hover{background:#ffffff14;border-color:#fff3;transform:translateY(-2px)}.feedback-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:16px;flex-wrap:wrap;gap:12px}.feedback-rating{display:flex;gap:4px}.feedback-rating .star{font-size:20px;color:#444}.feedback-rating .star.active{color:gold}.feedback-meta{display:flex;flex-direction:column;align-items:flex-end;gap:4px}.feedback-category{background:#4a9eff33;color:#4a9eff;padding:4px 12px;border-radius:20px;font-size:.85rem;font-weight:500}.feedback-date{color:#888;font-size:.85rem}.feedback-message{color:#fff;font-size:1.1rem;line-height:1.6;margin-bottom:20px;background:#ffffff05;padding:16px;border-radius:8px;border-left:4px solid #4a9eff}.feedback-footer{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:12px}.feedback-status{display:flex;align-items:center;gap:12px}.status-badge{padding:6px 12px;border-radius:20px;font-size:.85rem;font-weight:500;color:#fff}.feedback-user{color:#888;font-size:.9rem}.feedback-actions{display:flex;gap:8px;flex-wrap:wrap}.action-button{padding:8px 16px;border:none;border-radius:6px;font-size:.9rem;font-weight:500;cursor:pointer;transition:all .2s ease}.action-button.approve{background-color:#28a745;color:#fff}.action-button.reject{background-color:#dc3545;color:#fff}.action-button:not(.approve):not(.reject){background-color:#ffffff1a;color:#fff;border:1px solid rgba(255,255,255,.2)}.action-button:hover{transform:translateY(-1px);opacity:.9}.loading,.error,.no-feedbacks{text-align:center;padding:60px 20px;font-size:1.2rem;color:#888}.error{color:#dc3545}.no-feedbacks{background:#ffffff0d;border:1px solid rgba(255,255,255,.1);border-radius:12px;margin:20px 0}@media(max-width:768px){.feedback-dashboard{padding:16px}.dashboard-header{flex-direction:column;gap:16px;align-items:stretch}.stats-grid{grid-template-columns:repeat(2,1fr);gap:16px}.filters{flex-direction:column}.filters select{min-width:auto}.feedback-header{flex-direction:column;align-items:flex-start}.feedback-meta{align-items:flex-start}.feedback-footer{flex-direction:column;align-items:flex-start}.feedback-actions{width:100%;justify-content:flex-start}}:root{--primary-color: #4A90E2;--secondary-color: #6BB6FF;--background-color: #E8F4FD;--text-color: #1a1a1a;--font-family: "Segoe UI", "Roboto", "Helvetica Neue", sans-serif}body{margin:0;font-family:var(--font-family);background:linear-gradient(135deg,#e8f4fd,#d0e8f8);display:flex;justify-content:center;align-items:center;height:100vh}.chat-container{width:90vw;max-width:800px;height:90vh;background:#fff;border-radius:12px;box-shadow:0 4px 20px #0000001a;display:flex;flex-direction:column;overflow:hidden}.dashboard-container{width:100vw;height:100vh;background:linear-gradient(135deg,#0f0f23,#1a1a2e);display:flex;flex-direction:column;overflow:hidden}.dashboard-header{display:flex;align-items:center;gap:20px;padding:20px 24px;background:#ffffff0d;border-bottom:1px solid rgba(255,255,255,.1)}.back-button{background:linear-gradient(135deg,#4a9eff,#06c);color:#fff;border:none;padding:12px 20px;border-radius:8px;font-size:1rem;cursor:pointer;transition:all .2s ease;box-shadow:0 4px 12px #4a9eff4d}.back-button:hover{transform:translateY(-2px);box-shadow:0 6px 16px #4a9eff66}.dashboard-header h1{color:#fff;margin:0;font-size:1.8rem;font-weight:600}.header-left{display:flex;align-items:center;gap:12px}.header-right{display:flex;align-items:center}.logout-button{background:#dc35451a;color:#dc3545;border:1px solid rgba(220,53,69,.3);padding:8px 16px;border-radius:6px;font-size:.9rem;cursor:pointer;transition:all .2s ease}.logout-button:hover{background:#dc354533;border-color:#dc354580}.chat-header{display:flex;align-items:center;padding:1rem 1.5rem;background:linear-gradient(135deg,#6bb6ff,#4a90e2);box-shadow:0 4px 12px #4a90e24d;position:relative;z-index:10}.chat-header img{height:60px;position:relative;z-index:2}.chat-header h1{position:absolute;left:50%;top:50%;transform:translate(-50%,-50%);z-index:1;font-size:1.6rem;font-weight:600;color:#fff;margin:0;text-shadow:1px 1px 2px rgba(0,0,0,.4);letter-spacing:.5px}.chat-window{flex-grow:1;padding:20px;overflow-y:auto;display:flex;flex-direction:column;gap:12px}.message{padding:10px 15px;border-radius:18px;max-width:70%;line-height:1.5;word-wrap:break-word}.user-message{background-color:var(--secondary-color);color:#fff;align-self:flex-end;border-bottom-right-radius:4px}.bot-message{background-color:#e9e9eb;color:var(--text-color);align-self:flex-start;border-bottom-left-radius:4px}.bot-message h1,.bot-message h2,.bot-message h3,.bot-message h4,.bot-message h5,.bot-message h6{color:var(--primary-color);margin:12px 0 8px}.bot-message ul,.bot-message ol{margin:8px 0;padding-left:20px}.bot-message strong{font-weight:700;color:var(--primary-color)}.bot-message em{font-style:italic;color:#666}.bot-message li{margin:6px 0;line-height:1.6;padding-left:4px;position:relative}.bot-message li:before{display:none!important}.bot-message li:after{display:none!important}.bot-message code{background-color:#f4f4f4;padding:2px 4px;border-radius:3px;font-family:Courier New,monospace;font-size:.9em}.bot-message pre{background-color:#f8f8f8;padding:12px;border-radius:6px;overflow:auto;margin:8px 0;border:1px solid #e0e0e0;font-family:Courier New,monospace;font-size:.9em}.bot-message blockquote{border-left:4px solid var(--secondary-color);padding-left:16px;margin:8px 0;font-style:italic;color:#666}.bot-message p{margin:8px 0;line-height:1.5}.bot-message table{border-collapse:collapse;width:100%;margin:8px 0}.bot-message th,.bot-message td{border:1px solid #ddd;padding:8px;text-align:left}.bot-message th{background-color:var(--primary-color);color:#fff}.typing-indicator{align-self:flex-start;font-style:italic;color:#888}.chat-input-form{display:flex;padding:15px;border-top:1px solid #ddd;background-color:#fff}.chat-input-form input{flex-grow:1;border:1px solid #ccc;border-radius:20px;padding:12px 18px;font-size:1rem;margin-right:10px;transition:border-color .2s}.chat-input-form input:focus{outline:none;border-color:var(--secondary-color)}.chat-input-form button{background-color:var(--primary-color);color:#fff;border:none;border-radius:50%;width:50px;height:50px;cursor:pointer;display:flex;justify-content:center;align-items:center;font-size:1.5rem;transition:background-color .2s}.chat-input-form button:hover{background-color:#6bb6ff}.chat-input-form button:disabled{background-color:#aaa;cursor:not-allowed}.app-layout{display:flex;height:100vh;width:100vw;background:linear-gradient(135deg,#e8f4fd,#d0e8f8)}.sidebar{width:260px;flex-shrink:0;background-color:#fff;border-right:1px solid rgba(74,144,226,.2);display:flex;flex-direction:column;padding:1rem}.new-chat-button{background-color:var(--primary-color);color:#fff;border:none;border-radius:8px;padding:12px;font-size:1rem;font-weight:500;cursor:pointer;margin-bottom:1rem;transition:background-color .2s;width:100%}.new-chat-button:hover{background-color:#6bb6ff}.sidebar-actions{display:flex;flex-direction:column;gap:.5rem;margin-bottom:1rem}.feedback-button,.dashboard-button,.logout-sidebar-button{background:#fff;color:#1f2937;border:1px solid #e5e7eb;padding:.65rem .9rem;border-radius:10px;font-size:.9rem;font-weight:600;cursor:pointer;transition:all .18s ease;width:100%;text-align:left}.btn-icon{display:inline-flex;align-items:center;gap:8px}.feedback-button:hover,.dashboard-button:hover,.logout-sidebar-button:hover{background:#f9fafb;border-color:#c7d2fe;transform:translateY(-1px);box-shadow:0 2px 8px #0000000f}.feedback-button:focus,.dashboard-button:focus,.logout-sidebar-button:focus{outline:2px solid #93c5fd;outline-offset:2px}.feedback-button{color:#065f46}.dashboard-button{color:#1e3a8a}.logout-sidebar-button{color:#7f1d1d}.sidebar-title{font-size:.8rem;font-weight:600;color:#666;text-transform:uppercase;padding:0 .5rem;margin-bottom:.5rem}.conversation-list{list-style:none;padding:0;margin:0;overflow-y:auto}.conversation-item{padding:10px 12px;border-radius:6px;cursor:pointer;font-size:.95rem;color:#333;margin-bottom:4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conversation-item:hover{background-color:#e3e6e9}.conversation-item.active{background-color:var(--secondary-color);color:#fff;font-weight:500}.chat-container{flex-grow:1;height:100vh;max-width:none;width:auto;border-radius:0;box-shadow:none}.conversation-item{display:flex;justify-content:space-between;align-items:center}.conversation-name{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex-grow:1}.conversation-actions{display:flex;align-items:center;opacity:0;transition:opacity .2s ease-in-out}.conversation-item:hover .conversation-actions{opacity:1}.action-icon{background:none;border:none;cursor:pointer;font-size:.9rem;padding:4px;border-radius:4px}.action-icon:hover{background-color:#0000001a}.rename-input{width:100%;border:1px solid var(--primary-color);border-radius:4px;padding:6px;font-size:.95rem;outline:none}.modal-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background-color:#0009;display:flex;justify-content:center;align-items:center;z-index:1000}.modal-content{background:#fff;padding:2rem;border-radius:8px;box-shadow:0 5px 15px #0000004d;width:90%;max-width:400px;text-align:center}.modal-message{font-size:1.1rem;color:var(--text-color);margin:0 0 1.5rem}.modal-buttons{display:flex;justify-content:center;gap:1rem}.modal-button{border:none;border-radius:6px;padding:10px 20px;font-size:1rem;font-weight:500;cursor:pointer;transition:background-color .2s,transform .1s}.modal-button:active{transform:scale(.98)}.modal-button.cancel{background-color:#e0e0e0;color:#333}.modal-button.cancel:hover{background-color:#d1d1d1}.modal-button.confirm{background-color:#d9534f;color:#fff}.modal-button.confirm:hover{background-color:#c9302c}
